Frequently Asked Questions

We ensure that all your informations are protected and secured. When you are ready to play our quiz, registering an account is required which makes you part of our quiz community.
Check for our frequently asked questions ;

One (1) Sabi2Earn coin is = N14 when buying from our platform.

If you forget your password you can reset it in the password reset area.

All of our quizzes are subject to copyright restriction however we do allow our subscribers to print the quizzes.

No, we do not store user financial details. We use a 3rd party payment processor (PayStack) to process all financial transactions on the platform.

Yes, you will get email notification to verify your email.

Yes, you can top up your account any time your balance is low.

With balance in your account you will be able to play paid quiz and stand a chance to win prizes in the raffle Draw.

Once you stop depositing to your account.

Yes, you can change your password in the password change section in your Sabi2Eearn dashboard.

NO. Only one active account per member is required. If you have multiple accounts, other accounts will be suspended/disabled.

NO. You cannot use someone else account to withdraw your Sabi2Earn winnings from our platform.

Yes, this is only applicable if your parent or sibling is not using the same bank account to withdraw their Sabi2Earn Winnings from our platform. However, we advise one bank account per registered active member of the Sabi2Earn platform. Processing your Sabi2Earn winnings using your parents/siblings' bank account will require additional information such as Government Issued ID which will delay the withdrawal of your Sabi2Earn winnings, contingent upon review and approval of the government-issued ID card.

Yes, completing your profile information including your profile picture helps us to know you better for swift and hassle-free processing of your Sabi2Earn winnings.

It usually takes around 72 working hours for your earnings to be sent to your bank account after initiating the withdrawal.

This is optional. If possible, you can make a video for us on how you have benefited from the Sabi2Earn Platform. You can also post the poster of the winners of your WhatsApp status.

Vendors are individuals/companies that sign up with the Sabi2Earn to market/sell our products and services to our users. Check our vendor page to see if you are eligible to be a vendor. Click here

User/participants wishing to be vendors need to complete the vendor application form. If their application is approved, they can become a vendor. Vendors earn money from selling Sabi2Earn vouchers.

You need to be 18 years and older, complete the application form, get approved by the admin to be a vendor.

Quiz results alert is a notification a participant will receives to show if the answer provided to a particular quiz question is correct or wrong.

The quiz are Prestated. The fun quiz has lists of questions which has to be answered correctly to be eligible to get free monthly coins within the months quota, while paid quiz must be answered correctly to stand a chance of being selected in the raffle draw.

Between 24 – 72 working hours.

For the paid Quiz, yes, you can play more than once.

Through their registered email and also in the messaging section in the platform/ Push notification.

Our Customer service team will work with the winner until they have the coin reflected in their Sabi2Earn account.

(a). If they did not receive the money in their bank account after they initiated the transfer, they will have to work with their banks to have it sorted out.

Everyone on the platform will receive a notification minutes before the raffle draw begins/ goes live. Try restarting your phone and make sure you have internet data.

The winners will be updated in the winners section of the website within 72 hours after the live raffle draw ends.

There will be no SMS winning alert. Winners will be notified via email and Sabi2Earn platform messaging center/ push notification.

Winners do not have to claim their winning. Their winnings is sent to them automatically into their Sabi2Eearn account as Sabi2Earn coins which they can transfer to their bank accounts or they can use it to participate in another Sabi2Earn paid quiz.

This will be done within 24 to 72 working hours.

Yes

Winnings will not be disputed. Once a winner is selected from the raffle draw, their Sabi2Earn account will be credited with the amount in Sabi2Earn Coin they won automatically.

You can contact Sabi2Earn through Sabi2Earn@jigsawng.org or through your messaging center in the platform for enquiries regarding your account.

You can fund your wallet either by buying coins from vendor or using bank transfer or debit cards.

You can buy Sabi2Earn coins from the platform by signing up and getting verified. If already verified, login to your account, use your linked bank account or debit card to purchase Sabi2Earn Coins by clicking on purchase coin and follow the provided instruction.

To answer the paid quiz, user must have up to 5 Sabi2Earn coins.

Yes, there will be options (Multiple Choice).

In the paid quiz, the user needs to answer only one question correctly. Answering the question correctly gives you the opportunity to be entered into the raffle draw. Getting the question correctly does not make you a winner in the paid quiz rather being chosen by the computer algorithm during the Raffle Draw makes you a winner.

They will be notified through email and the message center inside Sabi2Earn Platform/ Push notification.

Each Quiz the users played will be reflective in their account history as having participated in this Quiz.

You cannot use someone else account to withdraw your Sabi2Earn winnings from our platform.

Only one active account per member is required. If you have multiple account, other accounts will be suspended/disabled.

Yes, this is only applicable if your parent or sibling is not using the same bank account to withdraw their Sabi2Earn Winnings from our platform.
However, we advise one bank account per registered active member of Sabi2Earn platform. Processing your Sabi2Earn winnings using your parents/siblings bank account will require additional information such as Government Issued ID which will delay the withdrawl of your Sabi2Earn winnings, contigent upon review and approval of the govenment issued ID card.

Yes, completeing your profile information including your profile picture helps us to know you better for swift and hassel free processing of your Sabi2Earn winnings.